Questions, answered

Your first class,
without the guesswork.

Everything you might want to know before you walk in, from what to bring to how referrals work. Can’t find your answer? Just ask us.

Black-and-white photograph from the Sculptd website of a person lifting a small dumbbell
2247 E 17th St · Idaho Falls

01

First visit

New to Sculptd? Start here.

5 questions
Is there a beginner friendly class?

Beginners are always welcome. There isn’t a separate beginner class, but each class has workouts that can be modified for every level, and our setups are adjustable so you choose your weights. Our trainers are happy to answer questions and help you get started comfortably.

What should I bring to my first class?

A mat towel is required. Wear comfortable training clothes you can move in, and bring a water bottle. Please come free of heavy lotions, perfume or oils. If you forget your towel, ask us about a towel rental when you arrive.

How early should I arrive?

First-time visitors, please arrive 15 minutes early to check in and settle. Doors lock when class starts, so we can’t admit late arrivals.

Do I need to fill anything out before my first class?

No. Everything required, including your waiver and agreements, is completed when you make your purchase, so there’s nothing extra to fill out before your first class.

Is there an offer for new members?

Yes, we have an offer for first-time customers only. You can get 3 classes for $35, valid for 10 days from purchase, so book your classes within those 10 days. You can find it on our pricing page, then pick your classes on the schedule. Like all packages, it’s non-refundable.

02

Classes & schedule

What we teach and when to find it.

6 questions
What classes do you offer?

So Strong is a full-body, strength-only class with heavier lifting and progressive overload. So Toned uses lighter weights, higher reps and Pilates-style work for a full-body sculpt. So Peachy focuses on glutes and core with strength training, band resistance and core sculpting. So Flex is a low-intensity class for flexibility, recovery and mobility.

How long are classes?

So Strong is 50 minutes. So Toned, So Peachy and So Flex are each 45 minutes.

What is infrared?

Infrared is a gentle, invisible light that warms the body directly rather than heating the air around you. It creates a comfortable setting that supports relaxation, recovery and overall well-being during class.

When is the schedule released?

We release the class schedule about 10 days ahead, usually on Sundays. You can see it on the schedule page or in the Sculptd Studio app.

What should I expect to gain from classes?

Classes are built around strength, endurance and core work in a welcoming room. Results vary from person to person, and we focus on helping you move well and find a routine you enjoy. We hope to grow your confidence and help you feel your best.

What are your hours?

Class times change from week to week, so check the schedule for the exact times. You can find the studio’s opening hours on our Find Us page.

Black-and-white photograph from the Sculptd website of a person in a kneeling mat exercise

03

Booking & cancellations

How to reserve a spot, and what to do if plans change.

4 questions
How do I book a class?

Book ahead on our schedule or in the Sculptd Studio app. Walk-in spots aren’t guaranteed, so we recommend reserving in advance.

How do I cancel a class?

Please cancel at least 12 hours before class, either by contacting us directly by email (contact@sculptd-studio.com) or by cancelling in the app. A late cancellation (less than 12 hours before class) is a $10 fee plus loss of your session credit. A no-show is a $20 fee plus loss of your session credit. Packages and memberships are non-refundable. Our full policy is in our Terms and Conditions.

Is there a waitlist if a class is full?

Yes. When a class is full, you can join the waitlist. If someone cancels, you’ll be added to the class automatically, up until 2 hours before class starts.

How do I cancel my membership?

Memberships can’t be cancelled or changed online, so please contact the studio. A membership can be cancelled once the 4-month commitment has passed. You can give your 30 days written notice before the commitment ends, as long as your cancellation date falls after it. To cancel, email contact@sculptd-studio.com or submit a written request in person at the studio. Memberships are non-refundable.

04

Memberships & packs

Options for every routine.

4 questions
How much do memberships and class packs cost?

All current pricing is on our pricing page. A single drop-in class is $25. Packs are valid from the date of purchase: a 1-class pack for 1 month, a 5-class pack for 2 months and a 10-class pack for 3 months. Memberships have a 4-month commitment. The length of time is listed at the point of sale for every membership and class pack. Prices can change, so that page is always the most up to date. All sales are final, and packages are non-refundable.

What’s included with a membership?

Members get discounted rates to Sculptd events and first notice of product sales. Progress photos are also included with every membership. See the pricing page for membership options.

Do memberships renew automatically?

Yes. Memberships renew each billing period unless you cancel. Memberships have a 4-month commitment, and a membership can be cancelled once that commitment has passed. You can give your 30 days written notice before the commitment ends, as long as your cancellation date falls after it. Memberships can’t be changed or cancelled online, so please contact the studio. Memberships are non-refundable.

Can I get a refund on a class pack, or share one?

Packages are non-refundable, and all sales are final. Class packs are non-transferable, so they can’t be shared or passed to someone else. Each pack is valid from the date of purchase: 1 month for a 1-class pack, 2 months for a 5-class pack and 3 months for a 10-class pack. The length of time is listed at the point of sale for every membership and class pack. Questions? Email contact@sculptd-studio.com.

05

Referrals & credits

Share Sculptd with a friend.

2 questions
Do you have a referral program?

Yes, and it’s built into the Sculptd Studio app. Share your referral link, and when your friend joins with a class pack or membership, you get a $25 account credit and they get $50 in account credit. There’s no limit on referrals.

How do I share my referral link?

Open the Sculptd Studio app, go to the menu, tap Referrals, then tap Share Link. Send it to a friend, and the account credits are added when they join with a class pack or membership. That purchase follows our usual policy: packages and memberships are non-refundable.

Black-and-white photograph from the Sculptd website of raised legs holding a dark exercise ball

06

Studio & amenities

Good to know before you arrive.

3 questions
Do you provide towels?

A mat towel is required for class. You’re welcome to bring your own, and towel rentals are available at the studio.

Do you have showers or lockers?

We don’t have showers or lockers. We do have cubby storage for your belongings and a bathroom where you can change, so you’re welcome to arrive ready to go or change when you get here.

Where are you and where do I park?

We’re at 2247 E 17th St, Idaho Falls, ID 83404. There’s plenty of parking in the complex. Get directions on Google Maps or see our Find Us page.

07

Health & safety

A few things to know about heat and movement.

3 questions
Is infrared heat right for everyone?

If you have any health concerns, please check with your doctor or healthcare provider before your first class. If you have a pacemaker or another implanted electronic device, you need written physician clearance before an infrared session.

Can I take class if I’m pregnant?

Please consult your doctor and get their okay before taking class.

How should I stay hydrated?

Drink water before, during and after class, and bring a water bottle. Please avoid alcohol and other substances before class.

08

Account & app

Booking tools and getting help.

2 questions
Is there a Sculptd Studio app?

Yes. The Sculptd Studio app is available for iPhone and Android and lets you view the schedule and buy and book classes, and it’s where you find your referral link. Get it on the App Store or Google Play.

Something isn’t working. Who do I contact?

Email contact@sculptd-studio.com or call or text (208) 514-2869, and tell us what you’re seeing. We’ll sort it out.

Still have questions?

We’re happy to help.

Send us a note, or call or text us, and our team will get back to you. Ready to try a class? Pick one on the schedule.

Call or text(208) 514-2869
Visit2247 E 17th St, Idaho FallsPlenty of parking in the complex. Find Us
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